{"id":12,"date":"2026-02-13T11:32:09","date_gmt":"2026-02-13T16:32:09","guid":{"rendered":"https:\/\/www.palliami.org\/?page_id=12"},"modified":"2026-06-22T13:58:13","modified_gmt":"2026-06-22T17:58:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/palliami.org\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>Respect for the privacy of employees, patients, and their loved ones at the palliative care unit of H\u00f4pital Notre-Dame, as well as partners, donors, and volunteers, is a core value of the PalliAmi Foundation.<\/p>\n\n\n\n<p><br>That is why we are committed to protecting your personal information and your privacy. This policy aims to transparently explain how the PalliAmi Foundation collects, processes, discloses, retains, and protects your personal information, and to help you understand our practices.<\/p>\n\n\n\n<p><br>As an organization dedicated to fundraising in support of its mission, we collect, use, and disclose certain information for the purposes of delivering our services related to soliciting contributions in various forms, participation in events, draws, and lotteries. The confidentiality of this information is important to us.<\/p>\n\n\n\n<p><br>We comply with applicable privacy legislation as well as the highest ethical standards when handling all information, particularly personal information.<\/p>\n\n\n\n<p><br>By providing us with your personal information\u2014through our website, by completing a donation or event registration form, or by communicating with us via email, in person, or by phone\u2014you consent to its processing in accordance with this Privacy Policy and authorize the PalliAmi Foundation, its third parties, and service providers to process your personal information for the purposes set out in Section 3.<\/p>\n\n\n\n<p><br>This Privacy Policy does not apply to third-party websites that may be accessed through links on our website, and the PalliAmi Foundation is not responsible for such third-party websites. If you follow a link to a third-party website, that site will have its own privacy policy, which you should review before submitting any personal information.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. What information are we authorized to collect?<\/h2>\n\n\n\n<p>We may collect and process different types of personal information as part of our activities and service delivery, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identification information:<\/strong> first name, last name, title, username or similar identifier, date of birth, and gender;<\/li>\n\n\n\n<li><strong>Contact information:<\/strong> billing address (for tax receipts), email address, and phone number(s);<\/li>\n\n\n\n<li><strong>Donation information:<\/strong> Donation information: details of donations made by or on your behalf, as well as other information related to donations and services obtained from us;<\/li>\n\n\n\n<li><strong>Payment information:<\/strong> Payment information: payment card details (credit or debit);<\/li>\n\n\n\n<li><strong>Technical information:<\/strong> Technical information: IP address, login data, browser type and version, time zone and location, browser plug-ins, operating system, and other technologies used to access our websites;<\/li>\n\n\n\n<li><strong>Usage information:<\/strong> Usage information: information about your use of our websites, digital platforms, and services;<\/li>\n\n\n\n<li><strong>Communication and marketing data:<\/strong> Communication and marketing data: communication preferences, including in-person conversations and communications sent to the PalliAmi Foundation;<\/li>\n\n\n\n<li><strong>Job applicant information:<\/strong> Job applicant information: all data submitted through a job application to the PalliAmi Foundation.<\/li>\n<\/ul>\n\n\n\n<p>We do not knowingly collect information from children or individuals under 14 years of age. <strong>If you are under 14, please do not provide us with your information without explicit consent from a parent or guardian.<\/strong>  If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us. If we discover that we have collected personal information from a minor without verified parental consent, we will take steps to delete it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. <strong>How do we collect your information?<\/strong><\/h2>\n\n\n\n<p>We collect personal information directly from you and through our interactions with you, as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When you make a donation, regardless of its form;<\/li>\n\n\n\n<li>When you register for our activities, fundraising events, training sessions, or newsletters;<\/li>\n\n\n\n<li>During the delivery of services we provide to you;<\/li>\n\n\n\n<li>When you register as a volunteer for our organization;<\/li>\n\n\n\n<li>Through your interactions with our website and social media platforms.<\/li>\n<\/ul>\n\n\n\n<p>We occasionally collect publicly available anonymized information, particularly from public platforms such as Google, Google Analytics, and Google AdWords.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. <strong>How may we use your information?<\/strong><\/h2>\n\n\n\n<p>Within the limits of the law, we may use your personal information as described below and only as permitted by law. In each case, we indicate the purposes for which we use your personal information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To provide our services and fulfill agreements between you and us;<\/li>\n\n\n\n<li>To comply with legal, regulatory, or risk management obligations;<\/li>\n\n\n\n<li>To inform you about our new services, organizational updates, and relevant events, if you have opted to receive such information;<\/li>\n\n\n\n<li>To improve your experience on our websites by providing relevant and device-appropriate content;<\/li>\n\n\n\n<li>To conduct analysis to better understand client needs, develop our services, and improve our organization;<\/li>\n\n\n\n<li>To manage job applications and evaluate potential candidates for positions at the PalliAmi Foundation;<\/li>\n\n\n\n<li>To prevent fraud and conduct background checks as permitted by law;<\/li>\n\n\n\n<li>To protect our rights and the rights of third parties;<\/li>\n\n\n\n<li>To ensure payment for services and recover payments using collection agencies or other legal means;<\/li>\n\n\n\n<li>In the event of organizational restructuring, to transfer personal information to relevant third parties while taking steps to protect it.<\/li>\n<\/ul>\n\n\n\n<p>We are committed to ensuring the protection and security of your personal information in all of these situations<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. <strong>What are our limitations regarding disclosure of your data to third parties?<\/strong><\/h2>\n\n\n\n<p>The PalliAmi Foundation is a non-profit organization incorporated under Part III of the Quebec Companies Act and is a registered charity under the Income Tax Act with the Canada Revenue Agency (CRA). As such, certain circumstances allow us to disclose collected personal information.<\/p>\n\n\n\n<p><br>We will use personal information solely to achieve our legitimate and primary objectives in fulfilling our mission and for which it was collected, for compatible purposes, or to meet legal obligations.<\/p>\n\n\n\n<p><br>Subject to confidentiality agreements, we may share your personal information in the following circumstances:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>With our volunteers and clients for recruitment purposes and for fundraising or solicitation of financial or other contributions;<\/li>\n\n\n\n<li>With our suppliers or partners, including those providing donation solicitation services, database analysis, website hosting, maintenance, and other services. These third parties may have access to or process personal information as part of their services. We limit the information provided to what is reasonably necessary and require confidentiality agreements;<\/li>\n\n\n\n<li>With government authorities and law enforcement agencies when required by applicable law. We may disclose information if required by law (including tax laws), court orders, subpoenas, or warrants, or to cooperate with such authorities;<\/li>\n\n\n\n<li>To a purchaser, successor, or assignee in the event of a merger, acquisition, debt financing, asset sale, insolvency, bankruptcy, or similar transaction involving the transfer of personal information as a business asset.<\/li>\n<\/ul>\n\n\n\n<p><strong>We do not sell personal information to third parties.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. <strong>How do we protect personal information?<\/strong><\/h2>\n\n\n\n<p>We use all means at our disposal to protect the information submitted to us, both during transmission and after receipt.<\/p>\n\n\n\n<p><br>We maintain appropriate physical, technical, and administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, misuse, or any other illegal processing.<\/p>\n\n\n\n<p><br>We ensure that only employees who need access to personal information for their duties are granted access.<\/p>\n\n\n\n<p><br>Our third-party providers must sign confidentiality agreements and commit to the highest standards of confidentiality and diligence in handling the information they receive.<\/p>\n\n\n\n<p><br>Please note that despite our efforts, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee 100% security of the information you provide, and you do so at your own risk.<\/p>\n\n\n\n<p><br>If you believe your personal information has been compromised, please contact us using the details provided in the \u201cHow to contact us?\u201d section.<br><br>In the event of a confidentiality incident involving your personal information, we will notify you promptly once we become aware of it. We will take reasonable steps to reduce risks of harm and prevent similar incidents.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. How long do we retain personal information?<\/h2>\n\n\n\n<p>We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory obligations.<\/p>\n\n\n\n<p><br>Retention periods depend on factors such as the nature and sensitivity of the data, potential risk of harm from unauthorized use or disclosure, the purposes of processing, and applicable legal requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. What are your rights regarding your information?<\/h2>\n\n\n\n<p>Under applicable data protection laws, individuals may have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access:<\/strong> the right to access your personal information and request a copy of it;<\/li>\n\n\n\n<li><strong>Correction and accuracy:<\/strong> the right to request correction of inaccurate or incomplete personal information;<\/li>\n\n\n\n<li><strong>De-indexing \/ deletion:<\/strong> the right to request deletion when there is no legal basis to retain it (right to be forgotten), subject to exceptions;<\/li>\n\n\n\n<li><strong>Anonymization:<\/strong> the organization may anonymize data instead of deleting it for legitimate purposes (e.g., audits);<\/li>\n\n\n\n<li>The right to be informed when you are subject to a decision based solely on automated processing;<\/li>\n\n\n\n<li>The right to be informed when profiling, location tracking, or identification technologies are used, and how to disable them.<\/li>\n<\/ul>\n\n\n\n<p>You may also file a complaint with a data protection authority (in Quebec, the Commission d\u2019acc\u00e8s \u00e0 l\u2019information).<\/p>\n\n\n\n<p><br>To exercise these rights, please contact us as indicated in the \u201cHow to contact us\u201d section.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. How do we use cookies and similar technologies?<\/h2>\n\n\n\n<p>For detailed information about cookies, please refer to our Cookie Policy, which forms part of this Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. How to contact us?<\/h2>\n\n\n\n<p>For questions, comments, complaints, or to exercise your rights regarding this Privacy Policy or personal information, please contact our privacy officer:<\/p>\n\n\n\n<p><br>PalliAmi Foundation<br>Line Bellavance, Executive Director<br>Privacy Officer<br>C.P. 531, Succursale C<br>Montr\u00e9al (Qu\u00e9bec) H2L 4K4<br>Email: <a href=\"mailto:protection@palliami.org\">protection@palliami.org<\/a><br>Phone: <a href=\"tel: +1514 413-8777\">514 413-8777<\/a> ext. 1-25353<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Updates to this Privacy Policy<\/h2>\n\n\n\n<p>We may update this policy from time to time. We encourage you to review it regularly to stay informed about how we handle personal information.<br><br>Last updated: June 6, 2023.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Respect for the privacy of employees, patients, and their loved ones at the palliative care unit of H\u00f4pital Notre-Dame, as&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/palliami.org\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/palliami.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/palliami.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/palliami.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/palliami.org\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":3,"href":"https:\/\/palliami.org\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":1214,"href":"https:\/\/palliami.org\/en\/wp-json\/wp\/v2\/pages\/12\/revisions\/1214"}],"wp:attachment":[{"href":"https:\/\/palliami.org\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}